Terms & Conditions

Secure Shopping

You can shop at EABCO with confidence.

We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. The company adheres to strict industry standards for payment processing, including: 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions. Industry leading encryption hardware and software methods and security protocols to protect customer information. Compliance with the Payment Card Industry Data Security Standard (PCI DSS). For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. Www.eabco.net and www.eabco.com are registered with the Authorize.Net Verified Merchant Seal program.

Note: A temporary pre-authorization may be placed on your card at the time your order is submitted.  It is a very common fraud prevention method used by many financial institutions.  This means your order has been accepted and starting to be processed.  If the order is not charged, the authorized funds will be held for a few days, and will disappear thereafter.

 
What does this mean to you?  
-If your order is in-stock and ready to ship, the authorization will be captured, and the order shipped.
-If your order isn't ready to ship yet, has backordered items or custom work, the pre-authorization will disappear within a few days, no action required. (exact time frames differ by financial institution)

Copyright & Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of E. Arthur Brown Company, Inc., Copyright © ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. E. Arthur Brown Company, Inc. (EABCO) reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Payment 

We accept the following credit cards: Visa, MasterCard,  American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order, unless otherwise specified (ie. special order and custom work is charged upon ordering).

We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.

Privacy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. We do not sell, lend, nor rent out your information to any other organizations.

Our secure servers protect your information using advanced encryption techniques, and business class firewall technology. At the bottom of our web store pages, you will find security certificates that attest to the lengths we go to protect your information. We take your privacy and security seriously... Order from EABCO with Confidence!

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the eabco.net site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Taxes

E. Arthur Brown Company, Inc shall automatically charge and withhold the applicable sales tax for orders based on current state laws.  You may be responsible for state and local taxes not included in your order.  Check with your own state and local laws.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, E. Arthur Brown Company, Inc shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. E. Arthur Brown Company, Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, E. Arthur Brown Company, Inc. shall immediately issue a credit to your credit card account in the amount of the incorrect price.

"Made in the USA" designation on product pages reflects whether a product is Made in the USA.  We label these to the best of our knowledge, based on the information provided by the vendor, and we cannot be held responsible for their products.